登入網上服務

YOUR CAREER PATH BEGINS AT BCM

BCM bank is one of the leading financial institutions in Macau. Established in 1974, BCM bank has been serving its local customers and working for the development of the Territory's economy by supporting its main infrastructural investment projects and being traditionally specialized in the trade finance.

We are inviting highly motivated candidates to join the bank in providing the highest standard of financial services to customers. Posts are opened for the following areas:

 

- Internal Audit

- Retail Banking

- Business Development Department

- Commercial Banking

- Call Centre

- Accounting

- Other Departments


 

INTERNAL AUDIT

Head of Internal Audit Department
  Responsibilities:
  To formulate, execute and maintain effective and efficient internal audit policies, procedures and control systems;
  To formulate the annual audit plan on risk-based considerations, and with timely execution and reporting;
  To identify, develop and document audit issues and observations, offer recommendations of improvements to facilitate an effective governance and control across the organization;
  To oversee new product and service development so as to make sure there will be full compliance on relevant legal and regulatory requirements;
  To liaise and work closely with Group Office, external auditor and regulator on internal control and audit related matters;
  To coach, motivate and develop the professional knowledge of subordinates;
  To maintain good relationships with senior management, being a key point of contact ensuring they are kept fully informed of any issues arising and the progress of the audit;
  To perform ad-hoc audit examination as situation arises.

  Requirements:
  Qualified Accountant/Auditor or degree holder in Accounting or Finance, with a minimum of 10 years’ internal audit experience in banking industry in delivering operational, credit, wealth management, compliance and AML/CTF audits
  Sound knowledge of auditing, banking and regulatory requirements in Macau
  Knowledge of auditing, banking and regulatory requirement in HK will be an advantage
  A confident team player of excellent communication skills to lead and perform audits
  A strategic-minded, enthusiastic and self-motivated leader
  Good presentation and reporting writing skills
  Good skills in management of senior stakeholders


 

RETAIL BANKING

Branch Manager
  Responsibilities:
  To explore business opportunities and implement business plans to achieve business targets set by the management
  To develop and cultivate existing and new customer relationship in accordance with the branch target segments
  To manage and train up branch staff to provide quality services and promote a full range of bank’s retail products to customers
  To manage branch daily operations in comply with the bank’s risk control standards and operations procedures

  Requirements:
  Degree holder with 8 years of experience in retail banking of which at least 3 years in supervisory level
  Sound knowledge of retail banking/wealth management and branch operations
  Strong leadership and interpersonal communication skills
  Result-oriented and able to work under pressure
  Good command of spoken and written English and Mandarin

 

Operation Officer
  Responsibilities:
  To monitor the cash position of Tellers and ensure their cash limit
  To perform system override for transaction(s) exceeding the prescribed cash limit
  To assist in supervising the daily administration, sales and operation activities checking
  To check branch documents and rectify incorrect system input performed by Tellers
  To arrange and control daily ATM cash replenishment

  Requirements:
  Form 5 graduate or above with a minimum of 3 years' relevant experience
  Good command of written and spoken English and Chinese
  Self-motivated with strong sense of responsibility
  Good communication and interpersonal skills

 

Customer Service Officer
  Responsibilities:
  To handle all kinds of customer requests including account opening, application of credit card, ATM card, cheque book, etc.
  To handle customer complaints
  To sell banking and insurance products

  Requirements:
  Form 6 graduate or above with a minimum of 1 year's relevant experience
  Basic command of written and spoken English and Chinese
  Good communication and interpersonal skills

 

Teller / Senior Teller
  Responsibilities:
  To handle all retail cash or non-cash transactions over counter
  To operate the ATM machine
  To promote bank or insurance products for retail customers

  Requirements:
  Form 6 graduate or above
  Basic spoken and written Chinese and English
  Good communication and interpersonal skills
  Candidate with relevant experience would be considered as Senior Teller


 

BUSINESS DEVELOPMENT DEPARTMENT

Relationship Manager
  Responsibilities:
  To advise and manage existing customer’s portfolio to meet their financial needs
  To solicit new commercial / retail loan business from potential and existing customers
  To establish and maintain a good relationship with existing and potential customers
  To provide professional and quality customer services

  Requirements:
  University degree with a minimum of 3 years’ banking experience with strong clientele, preferably gained in Retail / Commercial Banking
  Strong knowledge of loan products
  Good command of written and spoken English and Chinese
  Good communication, interpersonal and negotiation skills
  Highly independent and result-oriented
  Self-motivated and able to work under pressure
  Candidate with less experience would be considered as Assistant Relationship Manager


 

COMMERCIAL BANKING

Account Manager
  Responsibilities:
  To promote, solicit and develop existing and new business relating to trade finance, personal and commercial lending activities
  To perform credit activities including credit appraisal, annual review, preparing credit proposals, credit risk analysis and cross-selling banking/insurance products to customers

  Requirements:
  Degree holder in Business Administration, Banking, Finance or related disciplines with 2 - 3 years of relevant experience
  Good presentation and negotiation skill
  Good command of both written and spoken English and Chinese. Knowledge of Portuguese is an advantage
  Self driven, result-oriented and able to work under pressure
  Candidates with less experience would be considered as Assistant Account Manager


 

CALL CENTRE

Customer Service Officer
  Responsibilities:
  To conduct inbound and outbound calls
  To deliver multilingual and professional banking services
  To participate in telemarketing of banking and insurance products
  To handle customer complaints

  Requirements:
  Diploma or degree holder
  Good command of both written and spoken English and Chinese
  Good communication skill, outgoing and responsible


 

ACCOUNTING

Accounting Clerk
  Responsibilities:
  To perform daily monitoring of various general ledger accounts
  To assist and co-ordinate with relevant branches for the system adjustments
  To prepare breakdowns of suspense accounts for control purpose
  To assist in preparing periodic reports to the management and regulators
  To carry out other assigned duties

  Requirements:
  University degree / diploma in Accounting or related discipline with minimum one year of relevant experience in banking industry
  Good command of English and Chinese, written and spoken
  Sound knowledge of application software including MS Excel and Word
  Good organization skills and initiative, able to work independently
  Candidate with more experience will be considered for the post of Senior Accounting Clerk


 

OTHER DEPARTMENTS

Clerk
  Responsibilities:
  To provide clerical and administrative support to department

  Requirements:
  Form 6 graduate or above, preferably with relevant experience
  Basic spoken and written Chinese and English
  Proficiency in MS Word and Excel
  Responsible, hardworking and good interpersonal skills

We offer highly competitive remuneration, guarantee double pay, discretionary performance bonus, 5-day work, bank holidays, attractive annual leave, comprehensive medical and life insurances and pension scheme to the successful candidate.  For a dynamic career, please send your resume indicating date available, present and expected salary to Human Resources Department, Banco Comercial de Macau, S.A., Avenida da Praia Grande No. 572, Edf. BCM, 7 andar, Macau or fax to 8791 0423 or e-mail to career@bcm.com.mo.

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)