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YOUR CAREER PATH BEGINS AT BCM

BCM bank is one of the leading financial institutions in Macau. Established in 1974, BCM bank has been serving its local customers and working for the development of the Territory's economy by supporting its main infrastructural investment projects and being traditionally specialized in the trade finance.

We are inviting highly motivated candidates to join the bank in providing the highest standard of financial services to customers. Posts are opened for the following areas:

 

- COMMERCIAL BANKING

- CREDIT RECOVERY

- RETAIL BANKING

- OTHER DEPARTMENTS







COMMERCIAL BANKING

Team Head
  Responsibilities:
 
  • Lead a team of Relationship Managers to grow the customer portfolio of commercial banking clients, which include mid-cap, large corporates and/or SMEs engaging in industries of trading and manufacturing, wholesale and retail, construction, as well as real estate development
  • Design and execute business initiatives for Relationship Managers to deepen client relationships
  • Monitor and track performance of team members, identify areas of improvement and provide necessary coaching and guidance
  • Act in capacity of a people manager in relation to motivation, training, recruitment & retention
  • Act as the first line of defense in terms of credit risk, financial crime risk and other operating risk to protect the position of the bank
  • Collaborate with product partners, including Trade Services, Transaction Banking and Treasury, to deepen client relationships

  Requirements:
 
  • Degree holder, preferably in Business Administration, Accounting, Banking and Finance
  • 8 years’ experience of commercial banking customer relationship management with track record of achieving assigned business targets
  • Good presentation and communication skills, including written English
  • People management experience is a definite advantage but not a must

 

Senior Relationship Manager / Relationship Manager
  Responsibilities:
 
  • Manage a customer portfolio of commercial banking clients, which include mid-cap, large corporates and/or SMEs engaging in industries of trading and manufacturing, wholesale and retail, construction, as well as real estate development
  • Execute business development plans directed by team head and division head
  • Monitor credit quality of lending relationships by preparing credit proposals, proactive assessment of client performance and identifying early warning signals
  • Conduct customer due diligence on ongoing basis
  • Collaborate with product partners, including Trade Services, Transaction Banking and Treasury, to deepen client relationships  

  Requirements:
 
  • Degree holder, preferably in Business Administration, Accounting, Banking and Finance
  • 3-4 years’ (or 5-8 years’ for Senior Relationship Manager) experience of customer relationship management with track record of achieving assigned business targets; commercial banking experience is a definite advantage but not a must (as technical and on-the-job training will be provided)
  • Good presentation and communication skills, including written English
  • Self-driven, customer-oriented and able to collaborate within a team





CREDIT RECOVERY

Senior Officer
  Responsibilities:
 
  • To prepare documents for taking legal action against the bad debt clients
  • To monitor the lawsuit history and the workflow of credit recovery for all delinquent cases and overdue loans and make decision for appropriate action
  • To monitor the completion of yearly and quarterly valuation on the mortgaged properties of bad debts
  • To negotiate with debtors for debt restructuring
  • To handle the delinquent accounts and restructured facilities

  Requirements:
 
  • University graduate with a minimum of 4 years’ experience of which 2 years must be in officer level
  • Experience in handling cases of debt recovery is preferred
  • Well-reversed of Macau legal proceedings in debt recovery
  • Sound knowledge of MS Office including Word and Excel
  • Proficiency in both English and Chinese
  • Good communication and interpersonal skills
  • Able to work independently and under pressure
  • Candidates with less experience would be considered as Officer





RETAIL BANKING

Branch Manager
  Responsibilities:
 
  • To explore business opportunities and implement business plans to achieve business targets set by the management
  • To develop and cultivate existing and new customer relationship in accordance with the branch target segments
  • To manage and train up branch staff to provide quality services and promote a full range of bank’s retail products to customers
  • To manage branch daily operations in comply with the bank’s risk control standards and operations procedures

  Requirements:
 
  • Degree holder with 8 years of experience in retail banking of which at least 3 years in supervisory level
  • Sound knowledge of retail banking/wealth management and branch operations
  • Strong leadership and interpersonal communication skills
  • Result-oriented and able to work under pressure
  • Good command of spoken and written English and Mandarin

 

Relationship Manager
  Responsibilities:
 
  • To promote and solicit new business as well as to achieve sales targets of the branch
  • To develop existing business activities and maintain good relationship with customers
  • To perform credit activities including credit proposals and credit analysis
  • To provide general banking services and information to customers   

  Requirements:
 
  • University degree holder preferable with 2 years of relevant experience in Retail Banking business or other business area
  • Sound  knowledge of retail financial products and services  
  • Good communication and interpersonal skills
  • Good command of English and Chinese, written and spoken; Mandarin speaking an absolute advantage
  • Self-motivated and able to work under pressure
  • Candidate with less experience would be considered as Assistant Relationship Manager

 

Customer Service Officer
  Responsibilities:
 
  • To handle all kinds of customer requests including account opening, application of credit card, ATM card, cheque book, etc.
  • To handle customer complaints
  • To sell banking and insurance products

  Requirements:
 
  • Form 6 graduate or above with a minimum of 1 year's relevant experience
  • Basic command of written and spoken English and Chinese
  • Good communication and interpersonal skills

 

Teller / Senior Teller
  Responsibilities:
 
  • To handle all retail cash or non-cash transactions over counter
  • To operate the ATM machine
  • To promote bank or insurance products for retail customers

  Requirements:
 
  • Form 6 graduate or above
  • Basic spoken and written Chinese and English
  • Good communication and interpersonal skills
  • Candidate with relevant experience would be considered as Senior Teller





OTHER DEPARTMENTS

Clerk
  Responsibilities:
 
  • To provide clerical and administrative support to department

  Requirements:
 
  • Form 6 graduate or above, preferably with relevant experience
  • Basic spoken and written Chinese and English
  • Proficiency in MS Word and Excel
  • Responsible, hardworking and good interpersonal skills

We offer highly competitive remuneration, guarantee double pay, discretionary performance bonus, 5-day work, bank holidays, attractive annual leave, comprehensive medical and life insurances and pension scheme to the successful candidate.  For a dynamic career, please send your resume indicating date available, present and expected salary to Human Resources Department, Banco Comercial de Macau, S.A., Avenida da Praia Grande No. 572, Edf. BCM, 7 andar, Macau or fax to 8791 0423 or e-mail to career@bcm.com.mo.

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)