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YOUR CAREER PATH BEGINS AT BCM

BCM bank is one of the leading financial institutions in Macau. Established in 1974, BCM bank has been serving its local customers and working for the development of the Territory's economy by supporting its main infrastructural investment projects and being traditionally specialized in the trade finance.

We are inviting highly motivated candidates to join the bank in providing the highest standard of financial services to customers. Posts are opened for the following areas:

 

- Compliance

- Human Resources

- Retail Banking

- VIP Banking / Wealth Management

- Commercial Banking

- Treasury

- Call Centre

- Other Departments



 

COMPLIANCE

Manager
  Responsibilities:
 
  • To establish and perform all compliance functions to ensure that the Bank adheres to relevant legal and regulatory requirements 
  • Provide and formulate legal advices and guidelines to the Management
  • Drafting and vetting all legal documents or agreements
  • Coordination of legal review and opinions from external lawyers or regulatory bodies on corporate transactions
  • Provide legal advisory services to Bank to ensure compliance with relevant internal and external rules, policies, regulations and laws
  • To answer inquiries from regulators and various departments of the Bank
  • To perform ad-hoc legal projects

  Requirements:
 
  • Bachelor Degree holder and graduated in Law with a minimum of 7 years experience in banking industry
  • Familiar with Macau and Hong Kong laws, rules and regulations
  • Self-motivated, independent and pleasant personality with good communication and interpersonal skills
  • High proficiency in spoken and written English and Chinese
  • Proficient in PC applications


 

HUMAN RESOURCES

Assistant Manager
  Responsibilities:
 
  • To provide full scope of HR support and services including recruitment and selection, compensation and benefits, training and development, performance management, HR system enhancement, employee relations, etc.
  • Assist in reviewing HR policies & procedures to ensure the compliance which meet regulatory requirements
  • Assist with other office administrative duties
  • To participate in ad hoc HR projects

  Requirements:
 
  • University Degree with a minimum of 5 years relevant experiences in Human Resources Management
  • Familiar with Macau Labour Law, experienced in using HRIS is preferable
  • Independent, self-driven, efficient, responsible and well-organized
  • Good command of written and spoken English and Chinese
  • Good command of MS Office including Word, Excel and PowerPoint
  • Candidates with less experience would be considered as Senior Officer


 

RETAIL BANKING

Branch Manager
  Responsibilities:
 
  • To explore business opportunities and implement business plans to achieve business targets set by the management
  • To develop and cultivate existing and new customer relationship in accordance with the branch target segments
  • To manage and train up branch staff to provide quality services and promote a full range of bank’s retail products to customers
  • To manage branch daily operations in comply with the bank’s risk control standards and operations procedures

  Requirements:
 
  • Degree holder with 8 years of experience in retail banking of which at least 3 years in supervisory level
  • Sound knowledge of retail banking/wealth management and branch operations
  • Strong leadership and interpersonal communication skills
  • Result-oriented and able to work under pressure
  • Good command of spoken and written English and Mandarin

 

Relationship Manager
  Responsibilities:
 
  • To promote and solicit new business as well as to achieve sales targets of the branch
  • To develop existing business activities and maintain good relationship with customers
  • To perform credit activities including credit proposals and credit analysis
  • To provide general banking services and information to customers

  Requirements:
 
  • University degree holder preferable with 2 years of relevant experience in Retail Banking business or other business area
  • Sound  knowledge of retail financial products and services  
  • Good communication and interpersonal skills
  • Good command of English and Chinese, written and spoken; Mandarin speaking an absolute advantage
  • Self-motivated and able to work under pressure
  • Candidate with less experience would be considered as Assistant Relationship Manager

 

Operation Officer
  Responsibilities:
 
  • To monitor the cash position of Tellers and ensure their cash limit
  • To perform system override for transaction(s) exceeding the prescribed cash limit
  • To assist in supervising the daily administration, sales and operation activities checking
  • To check branch documents and rectify incorrect system input performed by Tellers
  • To arrange and control daily ATM cash replenishment

  Requirements:
 
  • Form 5 graduate or above with a minimum of 3 years' relevant experience
  • Good command of written and spoken English and Chinese
  • Self-motivated with strong sense of responsibility
  • Good communication and interpersonal skills

 

Customer Service Officer
  Responsibilities:
 
  • To handle all kinds of customer requests including account opening, application of credit card, ATM card, cheque book, etc.
  • To handle customer complaints
  • To sell banking and insurance products

  Requirements:
 
  • Form 6 graduate or above with a minimum of 1 year's relevant experience
  • Basic command of written and spoken English and Chinese
  • Good communication and interpersonal skills

 

Teller / Senior Teller
  Responsibilities:
 
  • To handle all retail cash or non-cash transactions over counter
  • To operate the ATM machine
  • To promote bank or insurance products for retail customers

  Requirements:
 
  • Form 6 graduate or above
  • Basic spoken and written Chinese and English
  • Good communication and interpersonal skills
  • Candidate with relevant experience would be considered as Senior Teller



VIP BANKING / WEALTH MANAGEMENT

Relationship Manager
  Responsibilities:
 
  • To provide VIP banking services to VIP customers
  • To explore wealth management business opportunities with assigned customer portfolio
  • To achieve the assigned targets e.g. commission income, new accounts, etc.
  • To conduct investment deal transactions

  Requirements:
 
  • University degree holder in Business Administration, Finance or Accounting preferably with professional qualifications such as CFA, CFP, CFMP, etc.
  • Minimum 3 years’ banking experience in wealth management business
  • Good command of written and spoken English and Chinese, fluent Mandarin would be an advantage
  • Good communication and interpersonal skills
  • Proficient in MS Office including Word, Excel and PowerPoint
  • Highly responsible and self-motivated with good problem solving skills


 

COMMERCIAL BANKING

Team Head / Senior Manager
  Responsibilities:
 
  • Responsible for the development and gaining market share in SME / commercial banking service and products in the areas of lending, trade finance, treasury, bancassurance, wealth management and deposits
  • Perform credit risk analysis, prepare and recommend quality credit  proposals for credit approval
  • Deliver quality banking services and products; develop long term and total banking relationship
  • Solicit new customer relationships for targeted growth of business volume
  • Manage a quality credit portfolio, punctual credit review and AML reviews and on-going credit monitoring

  Requirements:
 
  • Degree holder in Business Administration, Banking, Finance, Accounting or related disciplines
  • Minimum 8 years experience in SME / Commercial banking with proven sales track record  
  • Sound knowledge in commercial lending, trade finance, insurance, wealth management, etc, with formal credit analysis training
  • Knowledge in syndication loan and cross border lending is a merit
  • Self motivated, accountable for result and can work under pressure
  • Strong communication and negotiation skills
  • Good command of English and Chinese. Fluent Mandarin is an advantage

 

Relationship Manager
  Responsibilities:
 
  • To assist team head in the development and serving a portfolio of commercial accounts
  • Identify new business opportunities in trade finance, commercial loans, insurance, wealth management, deposits, etc. to deepen client relationship and to acquire new customer relationship  
  • To prepare and recommend quality credit proposals for credit approval
  • On-going credit monitoring and AML reviews

  Requirements:
 
  • Degree holder, preferably in Business Administration, Banking and Finance
  • 3-4 years experience in SME / Commercial banking with formal credit analysis training   
  • Good presentation and communication skills
  • Self driven, result-oriented and able to work under pressure
  • Good command of English and Chinese. Knowledge of Portuguese is an advantage


 

TREASURY

Head – Treasury Sales
  Responsibilities:
 
  • Responsible for the development of treasury sales and marketing business which including hedging and yield enhancement solutions for both consumer and commercial clients
  • To plan and implement sales strategies and sales initiatives to grow the treasury income
  • Liaise and coordinate relationship managers to promote treasury business
  • Conduct training sessions to relationship managers to raise awareness and understanding of treasury products in order to help achieving their sale goals
  • Coach and mentor new relationship managers in treasury products and market knowledge
  • Perform joint appointments with relationship managers when such is required
  • Re-evaluate treasury system capacity and streamline the sales process
  • Broaden range of treasury products with the support of group treasury department
  • Produce regular performance reports, data mine statistics and business plan for short and medium terms
  • Managing the business within the limits, compliance and regulatory framework in place from time to time

  Requirements:
 
  • Degree holder, preferably in Business Administration, Banking, Finance and Accounting; 
  • Registered relevant individual (type 1 & 4) of HKMA
  • Minimum 8 years in treasury position, with sound knowledge in treasury products and procedures. Understanding of general banking products and consumer marketing techniques
  • Strong strategic planning skills and be able to drive initiatives to grow business volume
  • A team player, processing good communication and motivation skills
  • Capable to present and liaise with management level
  • Self driven, result oriented and desire to success
  • Good command of English and Chinese. Fluent Mandarin will be an advantage

 

Treasury Sales Manager
  Responsibilities:
 
  • Assisting Head of Treasury Sales to achieve the targets in foreign exchange and all treasury products within authorized limits 
  • Provide treasury support to relationship managers on treasury product knowledge understand customer hedging/investment requirements and provide choice of solutions to pursue their sales targets 
  • Execute commercial and individual customer trades in accordance with established trading strategies
  • Develop business relationship with Retail Branches, VIP Banking, commercial Banking and assigned accounts 
  • Perform joint appointments with relationship managers when such is required
  • Assisting in treasury product development by providing feedback on clients’ preference and needs as well as contributing ideas on how products can be better packaged and retailed to clients

  Requirements:
 
  • Degree holder, preferably in Business Administration, Banking, Finance and Accounting
  • Minimum 4 years in treasury position, with sound knowledge in treasury products and procedures
  • Understanding of general banking products for commercial and consumer banking
  • A team player, result oriented and desire to success
  • Registered relevant individual (type 1 & 4) of HKMA
  • Good command of English and Chinese. Fluent Mandarin will be an advantage


 

CALL CENTRE

Customer Service Officer
  Responsibilities:
 
  • To conduct inbound and outbound calls
  • To deliver multilingual and professional banking services
  • To participate in telemarketing of banking and insurance products
  • To handle customer complaints

  Requirements:
 
  • Diploma or degree holder
  • Good command of both written and spoken English and Chinese
  • Good communication skill, outgoing and responsible


 

OTHER DEPARTMENTS

Clerk
  Responsibilities:
 
  • To provide clerical and administrative support to department

  Requirements:
 
  • Form 6 graduate or above, preferably with relevant experience
  • Basic spoken and written Chinese and English
  • Proficiency in MS Word and Excel
  • Responsible, hardworking and good interpersonal skills

We offer highly competitive remuneration, guarantee double pay, discretionary performance bonus, 5-day work, bank holidays, attractive annual leave, comprehensive medical and life insurances and pension scheme to the successful candidate.  For a dynamic career, please send your resume indicating date available, present and expected salary to Human Resources Department, Banco Comercial de Macau, S.A., Avenida da Praia Grande No. 572, Edf. BCM, 7 andar, Macau or fax to 8791 0423 or e-mail to career@bcm.com.mo.

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)